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Showing posts with the label customer service

NEW Audio Book and Business Books

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It may be summer (although you'd never guess it from the weather) and holiday time, but it's a busy August for me with the publication of the new unabridged audio book version of The Suffocating Sea , the third in the Inspector Horton Marine Mystery series of crime novels set in the Solent area, and the publication of three of my new marketing and sales books. The Suffocating Sea has been published by Isis Publishing as an Unabridged Audio Book. It is read by Gordon Griffin and is available in cassette and CD form and as a download. Readers will also be able to take it out on loan from UK libraries. In addition, three of my new marketing and sales books are also published today by Crimson, as part of an exciting new business series - Get Brilliant Results Fast. Successful Marketing , Successful Sales and Successful Customer Services are packed full of tips and techniques to help businesses get results quickly. They include case studies, action points and a quick recap at the...

Chinese Translations And New Business Books

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Most people know me for writing crime novels, especially the Inspector Horton Marine Mystery series, but I am also the author of several business books. Yesterday I received two packages. One contained the Chinese translation of two of my books combined into one, and the other package contained copies of three new business books I've written, which are being published by Crimson Publishing on 1 August 2009. The Chinese book is called Be A Champion and this book combines two of my communication and motivational titles: Being Positive & Staying Positive , and Communicating With More Confidence with that of another book called Stress & Time Management written by Brian Lomas who I have known for some time. Brian is Managing Director of Executive Shadows and is a highly respected trainer and business consultant . It always gives me a real buzz when I see my work translated into another language and to imagine people reading it all over the world. The three new business books...